Tag Archive: fix malware

The following instructions have been created to help you to get rid of "Ad.WebFrog" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• adware
• bho

Description:

Privacy Statement:

Links (be careful!):

Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.BOAS.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.Bromon.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.BroStats.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.BrowserAdapter.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.BrowserAdapterS.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.BrowserFilterG.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.BRT.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.CompatibilityChecker.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.DspSvc.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.ExpExt.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.FeSvc.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.FFUpdate.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.GCUpdate.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.IEUpdate.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.Msvcmon.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.OfSvc.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.PurBrowse.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.PurBrowseG.dll".
• The file at "<$PROGRAMFILES>Web FrogbinpluginsWebFrog.Repmon.dll".
• The file at "<$PROGRAMFILES>Web FrogbinutilWebFrog.exe".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrog.BOAS.exe".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrog.BOASHelper.exe".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrog.BOASPRT.exe".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrog.BrowserAdapter.exe".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrog.BRT.Helper.exe".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrog.ExpExt.exe".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrog.PurBrowse.exe".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrog.PurBrowse64.exe".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrogBA.dll".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrogBAApp.dll".
• The file at "<$PROGRAMFILES>Web FrogbinWebFrogBrowserFilter.exe".
• The file at "<$PROGRAMFILES>Web Frogfirefox@webfrog.co.xpi".
• The file at "<$PROGRAMFILES>Web Frogupdater.exe".
• The file at "<$PROGRAMFILES>Web FrogupdateWebFrog.exe".
• The file at "<$PROGRAMFILES>Web FrogWebFrog.Common.dll".
• The file at "<$PROGRAMFILES>Web FrogWebFrog.FirstRun.exe".
• The file at "<$PROGRAMFILES>Web FrogWebFrog.ico".
• The file at "<$PROGRAMFILES>Web FrogWebFrogBHO.dll".
• The file at "<$PROGRAMFILES>Web FrogWebFroguninstall.exe".

Make sure you set your file manager to display hidden and system files. If Ad.WebFrog uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$PROGRAMFILES>Web Frogbinplugins".
• The directory at "<$PROGRAMFILES>Web Frogbin".
• The directory at "<$PROGRAMFILES>Web Frog".

Make sure you set your file manager to display hidden and system files. If Ad.WebFrog uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "{08F912CE-C6DF-4557-99E3-90FDE95EB1A5}" at "HKEY_CLASSES_ROOTTypeLib".
• Delete the registry key "{2840C6AA-D471-468E-98F7-C316A1E444EB}" at "HKEY_CLASSES_ROOTInterface".
• Delete the registry key "{96850e3d-7a6b-49ff-b395-31430016c5ed}" at "HKEY_CLASSES_ROOTCLSID".
• Delete the registry key "{96850e3d-7a6b-49ff-b395-31430016c5ed}" at "HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects".
• Delete the registry key "Chrome" at "HKEY_LOCAL_MACHINESOFTWAREWeb Frog".
• Delete the registry key "Firefox" at "HKEY_CURRENT_USERSoftwareWeb Frog".
• Delete the registry key "Firefox" at "HKEY_LOCAL_MACHINESOFTWAREWeb Frog".
• Delete the registry key "Internet Explorer" at "HKEY_CURRENT_USERSoftwareWeb Frog".
• Delete the registry key "Internet Explorer" at "HKEY_LOCAL_MACHINESOFTWAREWeb Frog".
• Delete the registry key "Update WebFrog" at "HKEY_LOCAL_MACHINESYSTEMControlSet001Services".
• Delete the registry key "Update WebFrog" at "HKEY_LOCAL_MACHINESYSTEMControlSet002Services".
• Delete the registry key "Update WebFrog" at "HKEY_LOCAL_MACHINESYSTEMControlSet003Services".
• Delete the registry key "Web Frog" at "HKEY_CURRENT_USERSoftware".
• Delete the registry key "Web Frog" at "HKEY_LOCAL_MACHINESOFTWARE".
• Delete the registry key "Web Frog" at "HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall".
• Delete the registry value "id" at "HKEY_CURRENT_USERSoftwareWeb Frog".
• Delete the registry value "iid" at "HKEY_CURRENT_USERSoftwareWeb Frog".
• Delete the registry value "iid" at "HKEY_LOCAL_MACHINESOFTWAREWeb Frog".
• Delete the registry value "is" at "HKEY_CURRENT_USERSoftwareWeb Frog".

If Ad.WebFrog uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.