Tag Archive: fix malware

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Threat Details:

Categories:

• pups

Description:

Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$COMMONDESKTOP>\Driver Tuneup.lnk".
• The file at "<$COMMONPROGRAMS>\Driver Tuneup\Buy Driver Tuneup.lnk".
• The file at "<$COMMONPROGRAMS>\Driver Tuneup\Driver Tuneup.lnk".
• The file at "<$COMMONPROGRAMS>\Driver Tuneup\Uninstall Driver Tuneup.lnk".
• The file at "<$PROFILES>\All Users\Microsoft\Windows\Start Menu\Programs\Driver Tuneup\Buy Driver Tuneup.lnk".
• The file at "<$PROFILES>\All Users\Microsoft\Windows\Start Menu\Programs\Driver Tuneup\Driver Tuneup.lnk".
• The file at "<$PROFILES>\All Users\Microsoft\Windows\Start Menu\Programs\Driver Tuneup\Uninstall Driver Tuneup.lnk".
• The file at "<$SYSDRIVE>\Program Files\Driver Tuneup\drivertuneup.exe".
• The file at "<$SYSDRIVE>\Program Files\Driver Tuneup\dtduToastNotification.exe".
• The file at "<$SYSDRIVE>\Program Files\Driver Tuneup\unins000.exe".

Make sure you set your file manager to display hidden and system files. If PU.DriverTuneup uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$APPDATA>\driver-tuneup.com".
• The directory at "<$COMMONPROGRAMS>\Driver Tuneup".
• The directory at "<$PROFILES>\All Users\Microsoft\Windows\Start Menu\Programs\Driver Tuneup".
• The directory at "<$PROGRAMFILES>\Driver Tuneup".

Make sure you set your file manager to display hidden and system files. If PU.DriverTuneup uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "driver-tuneup.com" at "HKEY_CURRENT_USER\Software\".

If PU.DriverTuneup uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

There are more registry entries that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.