The System Scan did not detect any threats on my machine. What can I do?

If the System Scan did not detect any items on your machine, it is possible that you have not installed all of the latest updates.

Please download and install Spybot’s latest definition updates:

• Open Spybot by right-clicking on the Spybot icon and choosing the option to “Run as administrator”.
• Go to Update (tick “Advanced User Mode” if you do not see “Update”)
• In the Update window, click “Update”. If this does not work, please see here for solutions to common updating issues.
• Once the update is complete, perform another scan with Spybot.

If Spybot still does not detect any threats on your PC, you can try performing a scan in Safe Mode using the instructions below.

• Reboot your PC. As it is restarting, hold “F8” until a boot menu appears.
• In the boot menu, choose “Safe Mode with Networking”.
• You can then open Spybot as an administrator in this mode and perform another scan.
• Open Spybot by right-clicking on the Spybot icon and choosing the option to “Run as administrator”.
• Go to System Scan.
• Once you have scanned using Spybot, restart your machine through the Shutdown options.
• Please see the following links for more information on entering Safe Mode.

  Windows 10
  Windows 8
  Windows 7
  Windows Vista
  Windows XP

If Spybot still cannot detect or remove this threat, it is likely that you have a new threat or a new variation of a known threat.
We recommend consulting the malware removal section of our forum.