Manual Removal Guide for ToolBar.APN
January 4, 2017 - 8:23 amUse this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
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Threat Details:
Categories:
- pups
Description:
: ttp://help.teoma.com/ics/support/splash.asp
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- A file with an unknown location named "AskToolbarInstaller-12.45.0_ARS2-TMG.msi".
- A file with an unknown location named "toolbar_TeoMediaTB@apn.ask.com.xpi".
- The file at "<$COMMONAPPDATA>\AskPartnerNetwork\Toolbar\Shared\CRX\fhnobihfdnklhoilcilfogdcegekpgfn.crx".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\ChromeUtils\APNNativeMsgHost.exe".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\apnmcp.exe".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\BrowserHost.dll".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\DeskBar.exe".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\searchhook.dll".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\ServiceLocator.exe".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\SO.dll".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\toolbar.dll".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Toolbar.exe".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\toolbar_x64.dll".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\ToolbarPS.dll".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\TopSitesRT.exe".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\UpdateManager.exe".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\tbnhlpr.exe".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\tbnhlpr_x64.exe".
- The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe".
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
- The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\fhnobihfdnklhoilcilfogdcegekpgfn\135.6_0".
- The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\fhnobihfdnklhoilcilfogdcegekpgfn".
- The directory at "<$APPDATA>\Opera Software\Opera Stable\Local Extension Settings\fhnobihfdnklhoilcilfogdcegekpgfn".
- The directory at "<$PROGRAMFILES>\AskPartnerNetwork\ChromeUtils".
- The directory at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater".
- The directory at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar".
- The directory at "<$PROGRAMFILES>\AskPartnerNetwork".
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
- Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.