Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
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Threat Details:
Categories:
- pups
Description:
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- The file at "<$COMMONDESKTOP>\PC Optimizer Pro.lnk".
- The file at "<$COMMONPROGRAMS>\PC Optimizer Pro\Live Support.url".
- The file at "<$COMMONPROGRAMS>\PC Optimizer Pro\PC Optimizer Pro.lnk".
- The file at "<$COMMONPROGRAMS>\PC Optimizer Pro\Uninstallation Guide.url".
- The file at "<$COMMONPROGRAMS>\PC Optimizer Pro\Visit Website.url".
- The file at "<$PROGRAMFILES>\PC Optimizer Pro\PCOptimizerPro.exe".
- The file at "<$PROGRAMFILES>\PC Optimizer Pro\PCOptProCtxMenu.dll".
- The file at "<$PROGRAMFILES>\PC Optimizer Pro\PCOptProTrays.exe".
- The file at "<$PROGRAMFILES>\PC Optimizer Pro\StartApps.exe".
- The file at "<$PROGRAMFILES>\PC Optimizer Pro\uninst.exe".
- The file at "<$QUICKLAUNCH>\PC Optimizer Pro.lnk".
- The file at "<$WINDIR>\Tasks\PC Optimizer Pro Idle.job".
- The file at "<$WINDIR>\Tasks\PC Optimizer Pro Scan.job".
- The file at "<$WINDIR>\Tasks\PC Optimizer Pro startups.job".
- The file at "<$WINDIR>\Tasks\PC Optimizer Pro Updates.job".
Make sure you set your file manager to display hidden and system files. If PU.Xportsoft.PCOptimizerPro uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
- The directory at "<$COMMONAPPDATA>\PC Optimizer Pro".
- The directory at "<$COMMONPROGRAMS>\PC Optimizer Pro".
- The directory at "<$PROGRAMFILES>\PC Optimizer Pro".
Make sure you set your file manager to display hidden and system files. If PU.Xportsoft.PCOptimizerPro uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
- Delete the registry key "{003B9C22-6FE0-4BCA-A73F-9AA99B9BBDAA}" at "HKEY_CLASSES_ROOT\TypeLib\".
- Delete the registry key "{12AB121E-44C6-488B-8773-B0AE25E662E1}" at "HKEY_CLASSES_ROOT\Interface\".
- Delete the registry key "{203ABD21-41F1-4F1B-BAE3-D6A89A90D239}" at "HKEY_CLASSES_ROOT\CLSID\".
- Delete the registry key "PC Optimizer Pro" at "HKEY_CURRENT_USER\Software\".
- Delete the registry key "PC Optimizer Pro" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
- Delete the registry key "PC Optimizer Pro" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
- Delete the registry key "PCOptimizerPro.exe" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\".
- Delete the registry key "PCProCtxMenu" at "HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\".
- Delete the registry key "PCProCtxMenu" at "HKEY_CLASSES_ROOT\lnkfile\shellex\ContextMenuHandlers\".
If PU.Xportsoft.PCOptimizerPro uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
- Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.