Malware Removal Guides » June 27, 2017: Manual Removal Guide for PU.TurboCleanPC

Manual Removal Guide for PU.TurboCleanPC

The following instructions have been created to help you to get rid of "PU.TurboCleanPC" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

  • pups

Description:

PU.TurboCleanPC scans the computer for errors and invalid registry entries in order to improve system stability. If the user wants to fix these entries he has to activate the program. This software license costs 66,56 EUR (status: June 2017).

Links (be careful!):

: ttp://turbocleanpc.com/

Removal Instructions:

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

  • Entries named "Turbo Clean PC" and pointing to "<$PROGRAMFILES>\Professional Turbo PC\TCPCSchedule.exe".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

  • The file at "<$COMMONPROGRAMS>\Professional Turbo PC\Check updates.lnk".
  • The file at "<$COMMONPROGRAMS>\Professional Turbo PC\Help.lnk".
  • The file at "<$COMMONPROGRAMS>\Professional Turbo PC\Professional Turbo PC on the Web.lnk".
  • The file at "<$COMMONPROGRAMS>\Professional Turbo PC\Professional Turbo PC.lnk".
  • The file at "<$COMMONPROGRAMS>\Professional Turbo PC\Uninstall Professional Turbo PC.lnk".
  • The file at "<$DESKTOP>\Professional Turbo PC.lnk".
  • The file at "<$PROGRAMFILES>\Professional Turbo PC\ProfessionalTurboPC.exe".
  • The file at "<$PROGRAMFILES>\Professional Turbo PC\TCPCSchedule.exe".
  • The file at "<$PROGRAMFILES>\Professional Turbo PC\unins000.exe".

Make sure you set your file manager to display hidden and system files. If PU.TurboCleanPC uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

  • The directory at "<$APPDATA>\Turbo Clean PC".
  • The directory at "<$COMMONPROGRAMS>\Professional Turbo PC".
  • The directory at "<$PERSONAL>\Turbo Clean PC".
  • The directory at "<$PROGRAMFILES>\Professional Turbo PC".

Make sure you set your file manager to display hidden and system files. If PU.TurboCleanPC uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

  • Delete the registry key "Professional Turbo PC_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
  • Delete the registry key "Turbo Clean PC" at "HKEY_CURRENT_USER\Software\".

If PU.TurboCleanPC uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
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