Malware Removal Guides » January 24, 2017: Manual Removal Guide for PU.Softmedia

Manual Removal Guide for PU.Softmedia

The following instructions have been created to help you to get rid of "PU.Softmedia" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

  • pups

Description:

The ‘Windows Session Console Weather’ program is installed through PowerPack installers as optional content. PU.Softmedia stores IDs of the used installer within the common application data directory. A created startmenue link refers to further installer files.

Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

  • A file with an unknown location named "wEyeSetup.msi".
  • The file at "<$COMMONAPPDATA>\SoftMedia\Windows Session Console Weather\Agent.txt".
  • The file at "<$COMMONAPPDATA>\SoftMedia\Windows Session Console Weather\Install.txt".
  • The file at "<$COMMONAPPDATA>\SoftMedia\Windows Session Console Weather\Pid.txt".
  • The file at "<$COMMONSTARTUP>\wEye.lnk".
  • The file at "<$PROGRAMFILES>\SoftMedia\Windows Session Console Weather\BannerTop.bmp".
  • The file at "<$PROGRAMFILES>\SoftMedia\Windows Session Console Weather\wdscw.exe".
  • The file at "<$PROGRAMFILES>\SoftMedia\Windows Session Console Weather\wdscw.InstallState".
  • The file at "<$PROGRAMFILES>\SoftMedia\Windows Session Console Weather\wEye End User License Agreement.rtf".
  • The file at "<$PROGRAMFILES>\SoftMedia\Windows Session Console Weather\wEye.bat".

Make sure you set your file manager to display hidden and system files. If PU.Softmedia uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

  • The directory at "<$COMMONAPPDATA>\SoftMedia\Windows Session Console Weather".
  • The directory at "<$PROGRAMFILES>\SoftMedia\Windows Session Console Weather".

Make sure you set your file manager to display hidden and system files. If PU.Softmedia uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
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