Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
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Threat Details:
Categories:
- pups
Description:
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- The file at "<$COMMONAPPDATA>\SimpleStar\Simple Driver Updater\backups\BackupInfo.xml".
- The file at "<$COMMONAPPDATA>\SimpleStar\Simple Driver Updater\CommonSettings.xml".
- The file at "<$COMMONDESKTOP>\Simple Driver Updater.lnk".
- The file at "<$COMMONPROGRAMS>\SimpleStar\Simple Driver Updater\Simple Driver Updater.lnk".
- The file at "<$COMMONPROGRAMS>\SimpleStar\Simple Driver Updater\Uninstall.lnk".
- The file at "<$PROGRAMFILES>\Simple Driver Updater\SimpleDriverUpdater.exe".
- The file at "<$PROGRAMFILES>\Simple Driver Updater\SimpleDriverUpdaterUpdater.exe".
- The file at "<$PROGRAMFILES>\Simple Driver Updater\SimpleStarSmartMonitorSetup.exe".
- The file at "<$PROGRAMFILES>\Simple Driver Updater\tray.exe".
- The file at "<$PROGRAMFILES>\Simple Driver Updater\Uninstall.exe".
- The file at "<$PROGRAMFILES>\SimpleStar Smart Monitor\SimpleStar Smart Monitor Service.exe".
- The file at "<$PROGRAMFILES>\SimpleStar Smart Monitor\SimpleStarSmartMonitor.exe".
- The file at "<$PROGRAMFILES>\SimpleStar Smart Monitor\Uninstall.exe".
- The file at "<$WINDIR>\Tasks\Start Simple Driver Updater Schedule.job".
- The file at "<$WINDIR>\Tasks\Start Simple Driver Updater Update.job".
Make sure you set your file manager to display hidden and system files. If PU.SimpleStar.SimpleDriverUpdater uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
- The directory at "<$COMMONAPPDATA>\SimpleStar\Simple Driver Updater\backups".
- The directory at "<$COMMONAPPDATA>\SimpleStar\Simple Driver Updater\Language".
- The directory at "<$COMMONAPPDATA>\SimpleStar\Simple Driver Updater".
- The directory at "<$COMMONAPPDATA>\SimpleStar\SimpleStar Smart Monitor".
- The directory at "<$COMMONPROGRAMS>\SimpleStar\Simple Driver Updater".
- The directory at "<$PROGRAMFILES>\Simple Driver Updater".
- The directory at "<$PROGRAMFILES>\SimpleStar Smart Monitor".
Make sure you set your file manager to display hidden and system files. If PU.SimpleStar.SimpleDriverUpdater uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
- Delete the registry key "{A85EF924-D5E3-4C9F-90A8-524ED861385F}" at "HKEY_CLASSES_ROOT\AppID\".
- Delete the registry key "Simple Driver Updater" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
- Delete the registry key "SimpleStar Smart Monitor Service.exe" at "HKEY_CLASSES_ROOT\AppID\".
- Delete the registry key "SimpleStar Smart Monitor Service" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
- Delete the registry key "SimpleStar Smart Monitor Service" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
- Delete the registry key "SimpleStar Smart Monitor Service" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If PU.SimpleStar.SimpleDriverUpdater uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
- Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.