Malware Removal Guides » February 15, 2017: Manual Removal Guide for PU.PCFix2011

Manual Removal Guide for PU.PCFix2011

The following instructions have been created to help you to get rid of "PU.PCFix2011" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

  • pups

Description:

PU.PCFix2011 scans the computer registry for errors like wrong application paths or empty registry keys. The free version is a trial and only fixing of empty program shortcuts is free. If the user wants to repair further errors he has to to purchase a license. The software license costs 29,95 USD (status: January 2017). Software updates and technical support are charged additional with 9.95 USD additional for 1 year.

Privacy Statement:

https://www.pc-fix-cleaner.com/en/terms-pop.html

Links (be careful!):

: ttps://www.pc-fix-cleaner.com

Removal Instructions:

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

  • Entries named "PCFix" and pointing to "<$PROGRAMFILES>\PCFix\PCFix.exe".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.

  • Products that have a key or property named "PC Fix 2011_is1".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

  • The file at "<$COMMONDESKTOP>\PC Fix 2011.lnk".
  • The file at "<$COMMONPROGRAMS>\PC Fix 2011 Registry Cleaner\PC Fix 2011.lnk".
  • The file at "<$COMMONPROGRAMS>\PC Fix 2011 Registry Cleaner\Uninstall PC Fix 2011.lnk".
  • The file at "<$COMMONQUICKLAUNCH>\PC Fix 2011.lnk".
  • The file at "<$PROGRAMFILES>\PCFix\AssistPCFix.exe".
  • The file at "<$PROGRAMFILES>\PCFix\Loading.gif".
  • The file at "<$PROGRAMFILES>\PCFix\PCFix.exe".
  • The file at "<$PROGRAMFILES>\PCFix\rebooter.exe".
  • The file at "<$PROGRAMFILES>\PCFix\unins000.dat".
  • The file at "<$PROGRAMFILES>\PCFix\unins000.msg".

Make sure you set your file manager to display hidden and system files. If PU.PCFix2011 uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

  • The directory at "<$COMMONPROGRAMS>\PC Fix 2011 Registry Cleaner".
  • The directory at "<$PROGRAMFILES>\PCFix".

Make sure you set your file manager to display hidden and system files. If PU.PCFix2011 uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

There are more registry entries that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
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