Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
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Threat Details:
Categories:
- pups
Description:
Links (be careful!):
: ttp://www.jawego.com/
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
- Products that have a key or property named "PC Clean Plus_is1".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- The file at "<$COMMONDESKTOP>\PC Clean Plus.lnk".
- The file at "<$COMMONPROGRAMS>\PC Clean Plus\PC Clean Plus.lnk".
- The file at "<$COMMONPROGRAMS>\PC Clean Plus\Register PC Clean Plus.lnk".
- The file at "<$COMMONPROGRAMS>\PC Clean Plus\Uninstall PC Clean Plus.lnk".
- The file at "<$PROGRAMFILES>\PC Clean Plus\PCCleanPlus.exe".
- The file at "<$PROGRAMFILES>\PC Clean Plus\PCCPUns.exe".
- The file at "<$PROGRAMFILES>\PC Clean Plus\unins000.exe".
- The file at "<$WINDIR>\Tasks\PC Clean Plus_DEFAULT.job".
- The file at "<$WINDIR>\Tasks\PC Clean Plus_UPDATES.job".
Make sure you set your file manager to display hidden and system files. If PU.Jawego.PCCleaner uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
- The directory at "<$APPDATA>\PC Clean Plus".
- The directory at "<$COMMONPROGRAMS>\PC Clean Plus".
- The directory at "<$PROGRAMFILES>\PC Clean Plus".
Make sure you set your file manager to display hidden and system files. If PU.Jawego.PCCleaner uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
- Delete the registry key "Clean" at "HKEY_CURRENT_USER\Software\PC\".
- Delete the registry key "Clean" at "HKEY_LOCAL_MACHINE\SOFTWARE\PC\".
- Delete the registry key "PC Clean Plus" at "HKEY_CURRENT_USER\Software\".
- Delete the registry key "PC Clean Plus" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If PU.Jawego.PCCleaner uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
- Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.