Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
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Threat Details:
Categories:
- pups
Description:
Links (be careful!):
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- The file at "<$COMMONDESKTOP>\System Cleanup.lnk".
- The file at "<$COMMONPROGRAMS>\System Cleanup\System Cleanup on the Web.url".
- The file at "<$COMMONPROGRAMS>\System Cleanup\System Cleanup.lnk".
- The file at "<$COMMONPROGRAMS>\System Cleanup\Uninstall System Cleanup.lnk".
- The file at "<$PROFILES>\All Users\Microsoft\Windows\Start Menu\Programs\System Cleanup\System Cleanup on the Web.url".
- The file at "<$PROFILES>\All Users\Microsoft\Windows\Start Menu\Programs\System Cleanup\System Cleanup.lnk".
- The file at "<$PROFILES>\All Users\Microsoft\Windows\Start Menu\Programs\System Cleanup\Uninstall System Cleanup.lnk".
- The file at "<$PROGRAMFILES>\Epicsofts\System Cleanup\PC Wiper.exe".
- The file at "<$PROGRAMFILES>\Epicsofts\System Cleanup\PC Wiper.vshost.exe".
- The file at "<$PROGRAMFILES>\Epicsofts\System Cleanup\unins000.exe".
Make sure you set your file manager to display hidden and system files. If PU.Epicsofts.SystemCleanup uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
- The directory at "<$COMMONPROGRAMS>\System Cleanup".
- The directory at "<$PROFILES>\All Users\Microsoft\Windows\Start Menu\Programs\System Cleanup".
- The directory at "<$PROGRAMFILES>\Epicsofts\System Cleanup".
Make sure you set your file manager to display hidden and system files. If PU.Epicsofts.SystemCleanup uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
- Delete the registry key "{21AB2F09-1C61-4A31-AECA-3ADE74BBEE59}_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
- Delete the registry value "<$COMMONPROGRAMS>\System Cleanup\System Cleanup.lnk" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StartPage\NewShortcuts\".
- Delete the registry value "<$PROFILE>\Downloads\system_cleanup.exe" at "HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Persisted\".
- Delete the registry value "<$PROGRAMS>\System Cleanup\System Cleanup.lnk" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StartPage\NewShortcuts\".
If PU.Epicsofts.SystemCleanup uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
- Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.