Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
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Threat Details:
Categories:
- pups
Description:
Privacy Statement:
Links (be careful!):
: ttps://chrome.google.com/webstore/detail/buzzdock/ejaodgecffaefnnoggjpogblnlpejkma
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- The file at "<$COMMONPROGRAMS>\Buzzdock\Buzzdock Support Site.lnk".
- The file at "<$COMMONPROGRAMS>\Buzzdock\Buzzdock.lnk".
- The file at "<$COMMONPROGRAMS>\Buzzdock\Uninstall.lnk".
- The file at "<$PROGRAMFILES>\Buzzdock\Buzzdock Support.url".
- The file at "<$PROGRAMFILES>\Buzzdock\Buzzdock.ico".
- The file at "<$PROGRAMFILES>\Buzzdock\Buzzdock.url".
- The file at "<$PROGRAMFILES>\Buzzdock\BuzzdockIEClient.dll".
- The file at "<$PROGRAMFILES>\Buzzdock\Uninstall.url".
Make sure you set your file manager to display hidden and system files. If PU.Buzzdock uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
- The directory at "<$COMMONPROGRAMS>\Buzzdock".
- The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Extensions\ejaodgecffaefnnoggjpogblnlpejkma\2.1.5_0".
- The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Extensions\ejaodgecffaefnnoggjpogblnlpejkma".
- The directory at "<$PROGRAMFILES>\Buzzdock".
Make sure you set your file manager to display hidden and system files. If PU.Buzzdock uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
- A key in HKEY_CLASSES_ROOT\ named "BuzzdockIEClient.Api.1", plus associated values.
- A key in HKEY_CLASSES_ROOT\ named "BuzzdockIEClient.Api", plus associated values.
- A key in HKEY_CLASSES_ROOT\ named "BuzzdockIEClient.Layers.1", plus associated values.
- A key in HKEY_CLASSES_ROOT\ named "BuzzdockIEClient.Layers", plus associated values.
- Delete the registry key "{220EB34E-DC2B-4B04-AD40-A1C7C31731F2}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
- Delete the registry key "{435D09AA-DDE4-4B40-9129-08F025ECA349}" at "HKEY_CLASSES_ROOT\CLSID\".
- Delete the registry key "{435D09AA-DDE4-4B40-9129-08F025ECA349}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
- Delete the registry key "{4A3DEECA-A579-44BC-BCF3-167F4B9E8E4C}" at "HKEY_CLASSES_ROOT\CLSID\".
- Delete the registry key "{83C58580-EC6E-48CD-9521-B95874483BEB}" at "HKEY_CLASSES_ROOT\CLSID\".
- Delete the registry key "{BE3A76AC-F071-4C7F-9B7A-D974B4F52DCA}" at "HKEY_CLASSES_ROOT\AppID\".
- Delete the registry key "{C8C107B2-28C2-472D-9BD4-6A25776841D1}" at "HKEY_CLASSES_ROOT\TypeLib\".
- Delete the registry key "BuzzdockIEClient.DLL" at "HKEY_CLASSES_ROOT\AppID\".
- Delete the registry key "ejaodgecffaefnnoggjpogblnlpejkma" at "HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\".
If PU.Buzzdock uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
- Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.