Malware Removal Guides » November 22, 2017: Manual Removal Guide for PU.AdvancedPCDoctor

Manual Removal Guide for PU.AdvancedPCDoctor

The following instructions have been created to help you to get rid of "PU.AdvancedPCDoctor" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

  • pups

Description:

PU.AdvancedPCDoctor scans the computer for errors and invalid registry entries in order to improve system stability. If the user wants to fix these entries they have to activate the program. This software license costs $29.99 (status: October 2017).

Removal Instructions:

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

  • Entries named "advanced-pc-doctor_onstartup" and pointing to "<$PROGRAMFILES>\Advanced PC Doctor\advanced-pc-doctor.exe".
  • Entries named "advanced-pc-doctor" and pointing to "<$PROGRAMFILES>\Advanced PC Doctor\advancepc_bat.bat".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

  • The file at "<$COMMONDESKTOP>\Advanced PC Doctor.lnk".
  • The file at "<$COMMONPROGRAMS>\Advanced PC Doctor\Advanced PC Doctor.lnk".
  • The file at "<$COMMONPROGRAMS>\Advanced PC Doctor\Uninstall Advanced PC Doctor.lnk".
  • The file at "<$PROGRAMFILES>\Advanced PC Doctor\advanced-pc-doctor.exe".
  • The file at "<$PROGRAMFILES>\Advanced PC Doctor\advanced-pc-doctor.vshost.exe".
  • The file at "<$PROGRAMFILES>\Advanced PC Doctor\advanced-pc-doctor_Uninstaller.exe".
  • The file at "<$PROGRAMFILES>\Advanced PC Doctor\unins000.exe".

Make sure you set your file manager to display hidden and system files. If PU.AdvancedPCDoctor uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

  • The directory at "<$COMMONAPPDATA>\Advanced PC Doctor".
  • The directory at "<$COMMONPROGRAMS>\Advanced PC Doctor".
  • The directory at "<$PROGRAMFILES>\Advanced PC Doctor".

Make sure you set your file manager to display hidden and system files. If PU.AdvancedPCDoctor uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

  • Delete the registry key "{6406DF9F-E9C8-4C2E-AB48-80352BDR8529}_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
  • Delete the registry key "advanced-pc-doctor" at "HKEY_LOCAL_MACHINE\SOFTWARE\".

If PU.AdvancedPCDoctor uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
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