2017 » Manual Removal Guide for PU.RegAce

Manual Removal Guide for PU.RegAce

The following instructions have been created to help you to get rid of "PU.RegAce" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:
  • pups

Description:
PU.RegAce detects registry issues on a PC and offers fixing them in order to boost the PC speed. Fixing needs the user to register a license with his name and email address.
Removal Instructions:

Quicklaunch area:

Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Quicklaunch symbols named "RegAce.lnk" and pointing to "<$PROGRAMFILES>\RegAce System Suite\RegAce.exe".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "<$APPDATA>\RegAce\RegAce.log".
  • The file at "<$COMMONPROGRAMS>\RegAce System Suite\RegAce System Suite.lnk".
  • The file at "<$COMMONPROGRAMS>\RegAce System Suite\Support.lnk".
  • The file at "<$COMMONPROGRAMS>\RegAce System Suite\Uninstall RegAce.lnk".
  • The file at "<$COMMONPROGRAMS>\RegAce System Suite\Visit RegAce.com.lnk".
  • The file at "<$PROGRAMFILES>\RegAce System Suite\RegAce.exe".
  • The file at "<$PROGRAMFILES>\RegAce System Suite\unins000.exe".
Make sure you set your file manager to display hidden and system files. If PU.RegAce uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D 2.x or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$APPDATA>\RegAce".
  • The directory at "<$COMMONAPPDATA>\RegAce".
  • The directory at "<$COMMONPROGRAMS>\RegAce System Suite".
  • The directory at "<$PROGRAMFILES>\RegAce System Suite".
Make sure you set your file manager to display hidden and system files. If PU.RegAce uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.
  • Delete the registry key "RegAce System Suite_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
  • Delete the registry key "RegAce" at "HKEY_CURRENT_USER\Software\".
  • Delete the registry key "RegAce" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If PU.RegAce uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.