The following instructions have been created to help you to get rid of "OpenCandy" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site.
Threat Details:
Categories:
Description:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site.
Threat Details:
Categories:
- pups
Description:
An advertising client from 'OpenCandy, Inc'. It is copied to the temp directory during installation of free applications bundled with optional advertising.
Supposed Functionality: OpenCandy recommendation engine.
Privacy Statement: 7. End User License Agreements and Privacy Policies
7.1 Partners must ensure the product being installed fully complies with both the product’s and OpenCandy’s End User License Agreements (EULA) and privacy policies.
7.2 The EULAs and privacy policies must be clearly communicated, not deceptive in any way and easily accessible to the consumer in a logical and prominent location (in the product’s installer, on the partner’s website or on a third-party website) and reading the EULAs should be a condition required before users are allowed to download or install the product.
Links (be careful!):7.1 Partners must ensure the product being installed fully complies with both the product’s and OpenCandy’s End User License Agreements (EULA) and privacy policies.
7.2 The EULAs and privacy policies must be clearly communicated, not deceptive in any way and easily accessible to the consumer in a logical and prominent location (in the product’s installer, on the partner’s website or on a third-party website) and reading the EULAs should be a condition required before users are allowed to download or install the product.
: ttp://www.opencandy.com
: ttp://www.opencandy.com/eulas/b/sneula.html
: ttp://www.opencandy.com/licenses/software-network-policies/
Removal Instructions:: ttp://www.opencandy.com/eulas/b/sneula.html
: ttp://www.opencandy.com/licenses/software-network-policies/
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
- Products that have a key or property named "OpenCandy NSIS SDK".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- The file at "<$COMMONPROGRAMS>\OpenCandy NSIS SDK\NSIS SDK Files.lnk".
- The file at "<$COMMONPROGRAMS>\OpenCandy NSIS SDK\NSIS SDK Instructions.url".
- The file at "<$COMMONPROGRAMS>\OpenCandy NSIS SDK\Uninstall.lnk".
- The file at "<$PERSONAL>\OpenCandy\NSIS SDK\OCSetupHlp.dll".
- The file at "<$PERSONAL>\OpenCandy\NSIS SDK\OCSetupHlp.nsh".
- The file at "<$PERSONAL>\OpenCandy\NSIS SDK\Online Help.url".
- The file at "<$PERSONAL>\OpenCandy\NSIS SDK\OpenCandy Sample EULA.txt".
- The file at "<$PERSONAL>\OpenCandy\NSIS SDK\OpenCandySample.nsi".
- The file at "<$PERSONAL>\OpenCandy\NSIS SDK\uninstall.exe".
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
- The directory at "<$COMMONPROGRAMS>\OpenCandy NSIS SDK".
- The directory at "<$PERSONAL>\OpenCandy\NSIS SDK".
- The directory at "<$PERSONAL>\OpenCandy".
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
- Delete the registry key "OpenCandy NSIS SDK" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
- Delete the registry key "OpenCandy NSIS SDK" at "HKEY_LOCAL_MACHINESOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
- Delete the registry key "OpenCandy" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
- Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
